FAQ
Payments & Shipping
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment options to make your checkout process quick and easy.
How much does shipping cost?
• Standard Shipping: All orders ship with Canada Post for just $3.
• Tracked Shipping: Upgrade to tracked shipping with Sendle for $15.
How long will it take for my order to arrive?
Orders shipped with Canada post will arrive within 10-14 business days. Orders shipped with sendle are tracked and take 5-10 business days
Returns and Refunds
Do you accept returns or refunds?
Unfortunately, we do not accept returns or offer refunds for items lost in the mail, as shipping issues are beyond our control.
What if my item arrives broken or damaged?
If your item arrives broken or damaged, please email us at Heystudco@gmail.com with photos of the damage. We’ll work with you to find a solution that works for both parties.